Study Guide

#savoniaUAS

Curricula starting in 2022 and earlier

Technology, Kuopio
Technology, Varkaus
Design, Kuopio
Business, Kuopio
Music and Dance, Kuopio
Tourism and Hospitality
Social Services and Health Care, Kuopio
Social Services and Health Care, Iisalmi
Natural resources, Iisalmi
Multidisciplinary Studies

Savonia's new Study Guide (curriculum starting in 2023 and after) can be found here.

Basis of Education Competence Standards Structure of Studies Development of Expertise Methods and implementation Course Table

Course Description

Code4 LIF9300
NameSales Skills
Credits5 ects
ObjectivesThe student learns to understand the role of sales and the various sales professions and tasks in business. The student understands the importance of customer insight for providing solutions and creating customer experience. The student is able to assess his/her personal strengths and weaknesses as a salesperson.
Content- The role of sales in business
- Selling as a profession and various tasks in sales
- The key concepts and terms in sales
- Understanding customer insight
- Customer buying behavior vs organizational buying behavior
- Basic sales skills of a salesperson
- Own sales attitude and skills/How to develop own sales skills/How to deliver an effective personal sales pitch
RequirementsExam, assignments.
Grading Scale0 - 5
Course materialThe material is given at the beginning of the course.
Prerequisites
Other Considerations
Contact
Tarvainen Minna

 

We reserve the right to make changes to the curriculum due to the need to update the content being studied.