Opinto-opas
Opinto-opas
Vuonna 2022 alkavat ja sitä aiemmat koulutukset
Savonian uuden opinto-oppaan (2023 ja tämän jälkeen alkavat koulutukset) löydät täältä.
Lähtökohdat | Osaamistavoitteet | Opintojen rakenne | Asiantuntijuuden kehittyminen | Toteutus | Opintojaksotaulukko |
LW22SM Liiketalouden tutkinto-ohjelma, Wellness-liiketoiminta (monimuotototeutus)
Course Description
Code | 4 LIX7000 |
Name | Service Design Thinking |
Credits | 5 cr |
Credits in Foreign Language | 5 cr |
Objectives | The student obtains an overview of the service design thinking and methods. He/she acquires knowledge of specific techniques and guidelines which emphasize the aspects of user-centric and culturally & socially appropriate service design. The student also learns to understand important factors to consider when developing and applying service design processes. |
Content | - Service design thinking and its methods and processes. - Understanding the service design challenge: the users, business environment and applicable technologies. - Observing, profiling, creating empathy for the users, participating with the users and being visual during the whole process. - Creating and prototyping ideas as well as idea evaluation and improvement together with the clients and the users. - Implementing, maintaining and developing the services. - Operating with business realities. |
Requirements | A small project work. |
Grading Scale | Passed - 0 |
Course material | STICDORN, M. & SCHNEIDER, J. (ed.) 2010. This is Service Design Thinking. Basics - Tools - Cases. Amsterdam: BIS Publishers. Dorst, K. 2015. Frame innovation: create new thinking by design. Cambridge: MIT Press. |
Prerequisites | |
Other considerations | |
Contact | Sirviö Timo |
<< Takaisin opintojaksotaulukkoon
Pidätämme oikeuden opetussuunnitelmien muutoksiin mm. opiskeltavien sisältöjen päivitystarpeiden takia.