Opinto-opas
Opinto-opas
Vuonna 2022 alkavat ja sitä aiemmat koulutukset
Savonian uuden opinto-oppaan (2023 ja tämän jälkeen alkavat koulutukset) löydät täältä.
| Lähtökohdat | Osaamistavoitteet | Opintojen rakenne | Asiantuntijuuden kehittyminen | Toteutus | Opintojaksotaulukko |
Kesäopinnot/Summer studies 2021
Course Description
| Code | 4 KES21X991064 |
| Name | Service Design (Master level) |
| Credits | 5 cr |
| Credits in Foreign Language | 5 cr |
| Objectives | The student will obtain a general idea of the service design thinking and methods. Specific techniques, guidelines and examples are used to emphasize the practical aspects of service design in a ways that are both user centric and socially and culturally appropriate. Students will learn to understand important factors to consider when developing and applying service design processes. |
| Content | • Service design thinking methods and processes. • Understanding the service design challenge: the users, business environment and applicable technologies • Observing, profiling, creating empathy for the users, participating with the users and being visual during the whole process • Creating ideas, prototyping, evaluating and improving including the clients and the users in the process • Implementing, maintaining and developing the services • Operating with business realities. |
| Requirements | Active participation to workshop and a small project during summer. |
| Grading Scale | Passed - 0 |
| Course material | Stickdorn, M., Lawrence, A., Hormess, M. & Schneider, J. 2018. This is Service Design Doing. Applying Service Design Thinking in the Real World. Sebastopol: O’Reillys Media. |
| Prerequisites | |
| Other considerations | Course: 1.6-31.8.2021. Intensive workshop in Kuopio at Savonia Campus 7. - 10.6.2021. Independent work between 1.6-1.8.2021 |
| Contact | Sirviö Timo Kares Antti Miettinen Kirsi |
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