Technology, Kuopio
Technology, Varkaus
Design, Kuopio
Business, Kuopio
Music and Dance, Kuopio
Tourism and Hospitality
Social Services and Health Care, Kuopio
Social Services and Health Care, Iisalmi
Natural resources, Iisalmi
Multidisciplinary Studies
Basis of Education Competence Standards Structure of Studies Development of Expertise Methods and implementation Course Table

Course Description

NameProfessional Documentation and Scientific Communication in Social Services
Credits5 ects
ObjectivesThe student is able to
- Interact professionally and as an expertise in different communication contexts both face-to-face and online as well as use meeting and negotiation skills
- Assess oral and written communication skills
- Identify and analyse verbal and nonverbal communication in client situations
- Draft written documents as required in the social sector
- Act according to the principles of data protection and security in order to guarantee the privacy of clients in social services
- Apply research to develop social work
Content- Professional communication and interaction, also as a specialist in the field
- Meeting, negotiation and argumentation skills both face-to-face and online
- Data protection and data security
- Basic principles and proper practices of documentation in social services such as client-orientation, participation and language in documentation
- Documentation at the interface between social services and health care
- Legislation and official instructions of documentation in social services in Finland, Kanta Services and documentation in a specified form
- Information management terminology in social services
- Information systems and technology and development of information management in the field of social work
- Information and communication technology as a tool in documentation, research and developing work
RequirementsParticipation in contact lessons, individual and group exercises, independent study and group work, online studies
Grading Scale0 - 5
Course material
Other ConsiderationsCompleted STYAS02 Client-oriented Social and Health Care Services
ContactNiskanen Tuula, Kaija-Kortelainen Minna


We reserve the right to make changes to the curriculum due to the need to update the content being studied.